Dubai, United Arab Emirates

John Kristoffer
Palma

Digital Marketing & Marketing Technology Specialist

Performance advertising, creative production, websites and lead systems—connected into one practical marketing workflow.

  • Dubai, UAE
  • One-month notice
  • UAE driving licence
Google AdsMeta AdsSEOLead GenerationPhotographyVideoWordPressCRM WorkflowsAI-Assisted Marketing

Integrated capabilities

Marketing, Creative and Technical Execution in One Profile

01

Performance Marketing

Google Ads, Meta Ads, LinkedIn Ads, SEO and SEM, audience research, keyword research, lead-generation campaigns and optimisation.

02

Creative Production

Photography, Photoshop, Illustrator, video editing, advertising creatives, branding, typography and social-media content.

03

Marketing Technology

WordPress, landing pages, website forms, lead capture, CRM workflows, domains, hosting, automation and analytics foundations.

04

AI-Assisted Workflows

Research acceleration, copy variations, content planning, reporting, lead summaries, follow-up drafting and human-reviewed automation.

Connected workflowAdvertisement Landing Page Inquiry CRM Follow-up Sales Support Reporting

Professional experience

Digital work grounded in business operations

2018—2020

Superjet Group

IT Administrator / Digital Marketing Support Dubai, UAE

  • Managed Google Ads and digital-marketing activities for the group’s travel business.
  • Conducted keyword research and aligned advertising messages with customer search intent.
  • Supported SEO, Facebook and Instagram marketing, and updated travel offers, content and calls to action.
  • Created promotional graphics, photography and digital-marketing materials; managed WordPress sites and campaign requirements.

Google AdsSEOMetaTravelWordPressCreative

2015—2017

Kawkab Al Omniyat

SEO / Computer Analyst Dubai, UAE

  • Performed SEO, keyword research, website analysis and content optimisation.
  • Supported Google Ads planning and optimisation; analysed search behaviour, traffic patterns and online visibility.
  • Updated website content and resolved technical issues affecting performance.

SEOGoogle AdsAnalyticsWeb

2022—Present

EQC Government Enterprises Transactions Clearing

Systems Administrator / Digital Systems and Marketing Support Dubai, UAE

  • Administer company websites and digital platforms; update service pages and customer-facing communications.
  • Produce graphics and business materials with Photoshop and Illustrator.
  • Support digital initiatives, workflow improvement and AI-assisted content, research and process automation.

Digital SystemsPhotoshopIllustratorAI

2020—2022

Quality Government Service Center

IT Manager / Senior Systems Administrator Dubai, UAE

  • Managed websites, applications and digital services; supported online communications and customer-facing platforms.
  • Coordinated technology planning, vendors, access, security, service continuity and workflow improvement.

ManagementWeb SystemsOperations

Selected marketing projects

Campaign and content support

Historic project summaries are presented qualitatively. Client-confidential details and supporting assets will be added only where appropriate.

Freelance Project

Alz Beauty Academy

Objective Promote beauty-training courses and generate prospective-student interest.

Work Google Ads, Facebook and Instagram Ads, campaign messaging, social-media graphics, photography, Photoshop and Illustrator, website and landing-page content.

Outcome Supported course visibility and prospective-student inquiries through paid advertising, creative content and website promotion.

Freelance Project

Community Medical Center

Objective Improve visibility of selected clinic services and support patient inquiries.

Work Google Ads, Facebook and Instagram Ads, website updates, SEO, clinic graphics, photography, video and online inquiry content.

Outcome Strengthened the clinic’s digital presence and supported patient inquiries through advertising, website content and creative production.

Codex Archai

Independent Digital Systems Projects

Web & Marketing Technology Specialist | Jan 2023—Present

Codex Archai is John’s independent portfolio and project brand for websites, landing pages, lead-capture systems and practical digital infrastructure.

Conversion-focused websitesLanding pagesLead-capture workflowsHosting & domainsBranding & typographyAI-assisted automation
View Systems Portfolio

Real-estate marketing concept

Independent portfolio concept — not a live client campaign

Aurelia Residences — Dubai

Illustrating a practical approach to generating qualified buyer and investor inquiries for a fictional Dubai property launch.

Campaign objective

Generate qualified buyer and investor inquiries.

Target audience

  • UAE-based professionals
  • Overseas property investors
  • Families considering Dubai ownership
  • Investors interested in flexible payment plans

Proposed funnel

  1. Google or Meta advertisement
  2. Property landing page
  3. Inquiry or WhatsApp form
  4. CRM lead capture
  5. Salesperson assignment
  6. Follow-up reminder
  7. Viewing or consultation booking
  8. Campaign-source reporting

Concept deliverables

Concept
Google Search ad
Concept
Meta ad
Concept
Instagram carousel
Concept
Landing page
Concept
Lead form
Concept
WhatsApp follow-up
Concept
CRM pipeline
Concept
Campaign dashboard

Metrics to be measured during a live campaign: cost per click, click-through rate, landing-page conversion rate, cost per lead, qualified-lead rate, contact rate, consultation rate, viewing rate and reservation rate.

AI & lead systems

AI-Assisted, Human-Directed Marketing

AI is used as a productivity and analysis layer—not as a replacement for strategy, creative judgment or accountability.

Practical applications

Market & competitor researchKeyword organisationAd-copy variationsCreative briefsContent planningCampaign-report summariesLead summariesFollow-up message draftsNeglected-lead identificationWorkflow automation

SME CRM workflow

Lead captured source recorded salesperson assigned reminder created follow-up drafted status updated management dashboard

Human review is required. Brand and factual controls remain in place. Sensitive data must be handled appropriately. AI recommendations are advisory.

Tools

Practical toolkit

Advertising

Google Ads · Meta Ads Manager · Meta Business Suite · Facebook Ads · Instagram Ads · LinkedIn Ads

Creative

Adobe Photoshop · Adobe Illustrator · Photography · Photo Retouching · Graphic Design · Branding · Typography · Video Editing

Web

WordPress · Elementor · HTML · CSS · cPanel · phpMyAdmin · DNS · SSL · Web Hosting · Google Workspace

Automation & Systems

ChatGPT · Zapier · Make.com · Google Drive · Google Sheets · CRM Workflow Design

Education

Technical foundation

Bachelor of Science in Information Technology

Lyceum of the Philippines University – Batangas City
Expanded Tertiary Education Equivalency and Accreditation Program
Completed 2025

Associate in Computer Technology

University of the Cordilleras
Completed 2004

Contact

Let’s Build a Stronger
Lead System

John Kristoffer Palma
Dubai, United Arab Emirates
+971 55 542 7553
krispalma09@gmail.com

One-month notice
UAE driving licence